Privacy Policy

This Privacy Policy describes how we collect, use, store and protect your personal information when you browse, shop and interact with our website. By accessing and placing orders on our site, you consent to the practices outlined in this policy. We comply with relevant U.S. privacy regulations, including the California Consumer Privacy Act (CCPA) for California residents.

Information We Collect

  1. Personal details you submit voluntarily

    When you complete checkout, contact support or submit return requests, we collect your full name, email address, shipping address, postal code and phone number. These details are solely used to process orders, arrange delivery and handle after-sales issues.
  2. Payment information

    All payment transactions are processed through secure third-party payment providers. We never store your complete credit card numbers, bank account details or payment passwords on our servers. We only retain basic order payment status for reconciliation purposes.
  3. Automatic browsing data

    We use cookies and standard website log tools to gather non-identifiable data including your IP address, device type, browser version, page viewing history and access time. This data helps us optimize website performance, analyze visitor trends and prevent fraudulent orders.

How We Use Your Personal Data

  • Process orders, confirm payments, arrange packaging and delivery
  • Send automated updates about order status, shipping tracking and return progress
  • Respond to your questions, refund applications and customer service requests
  • Detect suspicious transactions, reduce fraud risks and secure website operation
  • Improve product selection, page layout and overall shopping experience

    We will not send unsolicited marketing emails to you unless you explicitly subscribe to our newsletter.

Sharing of Personal Information

We will never sell, rent or trade your personal information to advertising companies or unrelated third parties for profit. Your data may only be shared in limited scenarios:
  • Necessary shipping information is shared with logistics carriers to complete delivery
  • Basic payment records are shared with authorized payment processors to finish transactions
  • We may disclose your information if legally required by court orders, government regulatory requests or law enforcement demands.

Data Security Protection

We adopt industry-standard encryption technologies and secure server storage to protect your personal information from unauthorized access, leakage, alteration or deletion. While we take comprehensive protective measures, no online data transmission can be guaranteed 100% secure against all potential risks.

Your Privacy Rights

You have the right to contact our customer service team to view, correct or request deletion of your personal information stored with us. California residents hold additional privacy rights under CCPA. We will verify your identity before processing your data-related requests.

Data Retention

We keep your order and personal information only as long as necessary to fulfill orders and resolve after-sales disputes. Once transactions and related after-sales periods end, we will regularly clean redundant user data, except records required for legal compliance and dispute evidence preservation.

Policy Modification

We reserve the right to update this Privacy Policy in response to business adjustments or legal requirement changes. Updated content will be posted directly on this page. Your continued use of our website constitutes acceptance of the latest policy terms.